Refund policy

The promise in one paragraph

You have 60 days from the day your Booster XT order is delivered to ask for your money back. Opened bottles are accepted. Empty bottles are accepted. You return what you still have, we refund what you paid for the product, and return postage is the only cost that stays with you.

Who this covers

Orders placed on boosterxtx.com and shipped by Front Range Vitality Group, LLC. Bottles bought from a marketplace, a reseller or any site other than this one are outside this policy because we did not sell them, cannot verify them and have no record of the transaction.

How to start a refund

1. Email [email protected] from the address on the order, with the order number in the subject line.
2. We reply the same business day with a return address and an RMA reference.
3. Ship the bottles you have left, including empties, with the RMA reference written on the outside of the parcel.
4. We process the refund within one business day of the parcel arriving.

What you get back

The full purchase price of the product, returned to the card used for the order. Shipping paid on a 2 bottle order is refunded as well if the whole order comes back. Your bank typically posts the credit three to five business days after we release it, and that part is out of our hands.

What is not covered

Return postage. Parcels sent without an RMA reference that we cannot match to an order. Requests made after the 60-day window has closed. Bottles bought from a third party. Where a request arrives a few days late for a reason worth hearing, write to us anyway; we read those.

Damaged or missing orders

Damaged bottles are replaced without a return. Photograph the parcel and email [email protected]. A parcel confirmed lost by the carrier is replaced at our cost, and you keep your 60 days from the day the replacement lands.

Cancelling before dispatch

If the order has not shipped, email us and we cancel it outright with a full refund and nothing to return. Orders placed before 2:00pm Mountain Time usually leave the same day, so speed helps here.